Eshan sales
Address- Khasra No- 366 Kulesara Greater Noida UP-201306
Frequently Asked Questions
Please read our FAQ before sending us a message.
Payment Methods Accepted
We offer several convenient payment options to make your shopping experience as smooth as possible. You can choose from the following payment methods:
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Cash: Pay with cash on delivery.
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Credit/Debit Card: We accept major credit and debit cards. Payments are processed securely through our payment gateway to protect your card information.
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UPI (Unified Payments Interface): Use UPI to make quick and secure payments directly from your bank account. Simply select the UPI option at checkout and follow the instructions to complete your payment.
Shipping within 4 hours to 1 day for Delhi NCR, Noida , Greater Noida , Ghaziabad , Gurgaon Working days .
For more than 60 km area from Noida is 2-4 working days.
Delivery time will be according distances from our warehouses i.e 3 to 8 days.
Yes, your data is protected when shopping with us. We prioritize the security and privacy of your personal information and employ robust measures to ensure a safe shopping experience. Here’s how we protect your data:
1. Secure Payment Processing
- Encryption: We use advanced encryption technology (SSL/TLS) to secure your payment information during transmission. This ensures that your credit card details and other sensitive data are protected from unauthorized access.
- Trusted Payment Gateways: Our payment processing is handled by reputable and secure payment gateways that comply with industry standards for data security.
2. Data Protection
- Privacy Policies: We adhere to strict privacy policies and practices to safeguard your personal information. We only collect and use your data for processing your order and improving your shopping experience.
- Data Encryption: Any personal information stored on our servers is encrypted and protected by firewalls to prevent unauthorized access.
3. Secure Website
- Regular Security Updates: Our website software and plugins are regularly updated to protect against vulnerabilities and ensure that your data remains secure.
- Monitoring: We continuously monitor our website for potential security threats and take proactive measures to address any issues.
4. Confidentiality
- Restricted Access: Only authorized personnel have access to your personal information. We do not share or sell your data to third parties without your consent.
- Secure Communication: Any communication you have with our customer service team is conducted through secure channels.
Order Processing:
- Verification: Our team will review and verify your order details to ensure everything is accurate and that the payment has been processed successfully.
- Preparation: Your order is then prepared for shipment. This involves picking, packing, and labeling the items.
Shipping:
- Shipment Notification: Once your order has been packed and shipped, you will receive a shipping confirmation email.
- Carrier Handoff: Your package will be handed over to our shipping carrier, and you can track its journey through the carrier’s website using the provided tracking number.
Delivery:
- Delivery Status: As your package gets closer to its destination, you will receive updates on its delivery status. The estimated delivery date will be based on your shipping method and distance from our warehouse.
- Receiving Your Order: Upon delivery, inspect the package to ensure that the items are as expected and in good condition. If you encounter any issues or damage, please contact us immediately.
Post-Delivery:
- Order Follow-Up: After delivery, you may receive a follow-up email requesting feedback on your shopping experience. Your feedback helps us improve our service.
Yes you will receive a Tax invoice with your order .
Send us an email
Eshan sales
Khasra No- 366 Kulesara
Greater Noida UP-201306
Email: Support@eshansales.com
Phone: +91- 8800830976